Mercure Tunbridge Wells Hotel, Royal Tunbridge Wells
About the Hotel
Mercure Tunbridge Wells Hotel is a 4-star property known for its tranquil countryside location and award-winning wedding venue status. The hotel features on-site dining, complimentary high-speed WiFi, and leisure facilities including a health club. It offers accessible rooms and dog-friendly accommodations for guests traveling with pets.
Rooms & Amenities
All 84 hotel bedrooms include
Dining Options
Dining options include the
Leisure & Business
The hotel provides leisure options, including complimentary access to the
Activities & Transportation
Nearby attractions include the historic
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Heating
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel room was disappointing overall. Although the staff were friendly and helpful, the rooms were unclean, and for the price we paid, we expected better quality and cleanliness. The location was convenient but lacked character, and the dining experience was average at best. However, the service was quite good overall.
The 'privilege' room for £149 without breakfast was a complete disappointment due to the dated look and worn furniture. However, the hotel staff, especially Alisha the barmaid, were welcoming and professional. The location, close to Tunbridge Wells, was convenient despite some flaws like old furniture and strange smells. The dining experience lacked readiness and taste. Overall, the hotel offers mixed experiences.
The hotel is cozy and welcoming with friendly staff, though the lack of air conditioning in the rooms can be uncomfortable. The dining options can be hit or miss, but the service is top-notch.